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Passports Visa Express.com
specializes in obtaining Passports for United States Citizens
who wish to travel internationally within the next 30 days.
We work directly with the U.S. Passport Agency assisting you
in expediting your passport application in as fast as the
same day! Our passport consultants have many years of direct
experience working with the Passport Agency.
Our experience and understanding of the sometimes confusing
passport requirements allows us to assist you in obtaining
your passport as quickly and efficiently as possible.
Passport Visa Express.com
specializes in obtaining travel visa(s) for US Citizens and
foreign nationals traveling internationally to any country
in the world. Our visa offices are located in the heart of
Washington D.C., San Francisco and downtown Chicago, only
minutes away from all of the foreign embassies and consulates.
Passport Visa Express.com works directly with each embassy
assisting you in expediting your visa application in as fast
as the same day! Our many years of visa processing experience
and network of contacts within the embassies helps us to achieve
what others cannot - a true express visa service!
Service Priced Right
Our expertise and your peace
of mind don't have to cost an arm and a leg. Whether you require
a China visa, Brazil visa, Russia visa, UK visa, India visa
or any other visa we have a service option that fits your
budget! We have three visa processing options to choose from
Our service fee for the consulate's faster visa processing
option.
Our service fee for same-day or the fastest processing
available at the consulate.
Passport Visa Express.com
gets you through confusing visa requirements to assist you
in obtaining your visa as quickly and efficiently as possible.
We specializing in obtaining China visa, Brazil visa, Russian
visa, UK visa and India visa to name just a few!
Answers from Passport
visa express.com
What are the advantages
of me using your service instead of sending my documents directly
to the embassy or the US passport office?
- There are many advantages
to using our service. Our experience: we have over 25 years
combined experience working with the U.S. Passport Agency and
the different Embassies of the World. Our staff visits the Passport
Agency and the many consulates of the world on a daily basis.
Our Commitment to Service: we are committed to ensuring that
your documents are completed when you need them to be- guaranteed!
Peace of mind: know where your documents are instantly using
our online tracking system. Contact us (1.888.596.6028) to learn
more about what Passport Visa Express.com can do for you!
Your service says that
it is guaranteed. What do you guarantee?
- We stand by our service 100%.
If we fail to meet our commitment of service to you we will
refund 100% of your service fee. We cannot be held responsible
for actions or delays caused by the U.S. Passport Agency, foreign
embassies, consulates or third party services such as couriers
or other delivery services.
What if, upon receipt
of my confirmation, I realize I have chosen the wrong country,
processing time, number of entries, type of visa, etc.?
- If you have made a mistake
simply contact us and we will make the necessary changes to
your order. It is important to let us know as soon as possible.
What if I have chosen
the wrong country?
- If you have chosen a different
country than the one you meant to select, simply click on the
"back" button on your browser and return to the menu to select
again.
What if I do not want
to pay by credit card?
- You have the option of sending
us a company, personal or bank check as well as a money order
as payment. Simply make the selection from the drop down menu
under payment information and choose your payment type on the
order form.
What if I need to apply
for a visa and a passport? Will my orders be process together
or do I need to send each separately?
- You may apply at the same
time. Simply make a note in the comments section of the order
form indicating that you are doing so. Once your passport application
is completed it will be sent to the consulate for visa processing.
Can I print the order
from and send it to you instead of submitting it online?
- Yes, however if you do not
press the "finish" button at the bottom of the page you will
not receive a confirmation or be able to track your order. Your
application may also be delayed if you do not press the "finish"
button, as we will need to manually search for your application
among the other incomplete applications on file. We highly recommend
that if you chose to print the order form that you also press
the "finish" button to complete your order. This will ensure
the timely processing of your order.
What if I am only going
to be transiting the country? Is a visa still required?
- In some cases a transit visa
is available if your stay is less than 12 to 24 hours. It is
best to contact us regarding the specific country you are transiting.
Can I print the application
and send it to you instead of submitting it online?
- This should not be done. We
cannot use the application as printed from your computer. Our
technology allows the information entered in the fields of the
online application to be transferred to the fields of the actual
embassy application when we print it from our database. Sending
us a printed online application will delay the processing of
your visa. If you would like the actual application please contact
us and we will be happy to fax or send you one via US mail.
Is your website secure/safe?
- Yes. The application and order
form are encrypted to prevent information from being viewed
by anyone other than Passport Visa Express.com.
Is any of the information
I submit to you sold or distributed to others?
- No. Information about you
provided to us stays with us. We do not distribute or sell your
information to anyone for any reason or under any circumstance.
I am not a US citizen.
Can you still assist me?
- In most cases yes. Our website
provides visa information for US citizens. Unless otherwise
indicated in the "Notes" section of the visa check page you
will be asked to complete a Non-US citizens Application Form
by clicking on the provided link. This application will give
us information about you that will allow us to determine if
you require a visa to enter the country you have selected. There
is no charge for this service and we promise to get back to
you within 24 hours (excluding weekends and holidays).
I am Canadian or Mexican
living in my home country. Can I use your service?
- In many cases yes. However,
it is always best that you contact us for more information before
applying online.
I am a US citizen or
permanent resident of the US currently abroad or living abroad.
Can you still assist me?
- Yes. The application process
is the same. However it is best to contact us regarding return
delivery as fees and shipping times vary depending upon your
location. In most cases FedEx will deliver within a few days.
Do I need to send you
my actual, physical passport?
- Yes. Visas are stamps that
are placed on the blank pages within your passport. We cannot
obtain a visa for you without your passport. (Russia and Tajikistan
are the only exceptions. Please see these specific country requirements
for more details).
How do I send you my
passport photos and other materials?
- We highly recommend that when
sending us your passport and/or valuable documents that you
use a traceable delivery method such as FedEx, UPS, Airborne,
DHL or United States Express, Registered or Certified mail.
Regular U.S. mail is not recommended. Digital or scanned photos,
provided they meet the stated requirements, may be emailed to
us. Please indicated your user ID and tracking number when doing
so.
How should I send you
my passport? What is the safest way to send it to you?
- Passport Visa Express.com
assists hundreds of travelers every week. We highly recommend
that when sending us your passport and/or valuable documents
that you use a traceable delivery method such as FedEx, UPS,
Airborne, DHL or United States Express, Registered or Certified
mail. Regular U.S. mail is not recommended.
Where should I send
my documents? Which address should I send my documents to?
- Unless otherwise instructed
by a customer service agent please send your documents as indicated
at the bottom of your confirmation. The address also appears
on the bottom of your email confirmation.
Passport photograph(s):
Does the photograph in my passport satisfy the passport photograph
requirement?
- No. The consulate needs a
separate photograph(s) for your application. These photos are
kept on file at the embassy or in some cases made part of the
visa itself (Russia/Burma).
Do I need to send all
of the information requested on the visa requirements page?
- Yes. Your application will
cannot be submitted unless we receive all of the required supporting
information.
What if I have not purchased
my tickets yet?
- Unless otherwise directed
by a customer service agent, copies of original tickets are
not necessary. An itinerary from your travel agent or a business
letter indicating the dates of travel is all that is required.
How does the tracking
process work?
- After you have completed the
online order process a confirmation will appear on your screen.
The same confirmation will also be sent via email to the address
you indicated on your order form. The confirmation will include
a user ID and a tracking number unique to your order. Simply
enter the user ID and tracking number as directed on our website
to obtain an instant status of your application.
When I track my application
it says "We have taken your documents to the consulate/passport
office". What does this mean?
- Your application is now in
progress and has been submitted and accepted by the US Passport
Office or the consulate you are applying for your visa from.
Are the US Passport
Office and/or foreign consulates open on the weekends? Holidays?
- No. All foreign embassies
and consulates are closed on the weekends. The US Passport Office
is also closed on weekends. The US Passport Office and most
foreign embassies observe national holidays. Foreign embassies
will also close for their own national holidays. If you are
unsure as to when these closings are ro how they may influence
the processing of your order please feel free contact us.
When do you begin processing
my application?
- Application processing begins
the day we receive your documents provided the documents are
received before 10:30 am. Applications received on Saturdays
will be sent for processing the following Monday provided the
embassy or Passport Office is open.
When is my credit card
charged?
- Your credit card will be charged
as soon as your documents are received.
What if I want to cancel
my order?
- Simply send us an email letting
us know you have decided to cancel your order. You will not
be charged for canceling your order. We will notify you that
your order has been canceled shortly.
Does the processing
time include shipping time?
- No. Shipping or return delivery
time should be added to the processing time when determining
the total amount of time needed to fulfill your order. Shipping
times do not include Saturdays or Sundays unless specified.
Deliveries may not be available on some holidays. Please feel
free to contact us regarding holiday schedules.
I experienced an error
after submitting my application/order from. What should I do?
- If you experience any problems
or an error message appears on your screen after you press the
"continue" or "finish" button, simply click the "back" button
on your browser and retry. If you cannot see your browser, simply
right click your mouse and select the "back" button and retry.
This will allow you to advance most times without a problem.
If you continue to experience a problem please contact us to
see if we can help you.
Should I save a copy
of my confirmation?
- It is a good idea to print
or save a copy of your confirmation. Your confirmation contains
your user ID and tracking number that allows you to track the
status of your application. It indicates what you have ordered,
provides you with our shipping address / instructions and reminds
you of what you will need to send to us to complete your application.
Your confirmation will also be emailed to you via the address
indicated on your order form.
If my application is
rejected for some reason are the consular fees refundable?
- In most cases yes. Some embassies
however do not refund consular fees under any circumstance.
The US Passport Office also does not refund application fees.
Please contact us if you would like more information as to which
countries do not offer refunds.
If my application is
rejected for some reason by an embassy are the service fees
refundable?
- When applications and documents
are received they are reviewed for any problems by our staff.
If they are lacking information, requirements missing or if
there are any concerns we will contact you immediately. Should
your application be deemed in good order, submitted and then
rejected for reasons out of our control a refund of the service
fees will not be available. We have many years of experience
working to ensure the application process is as smooth as possible.
We cannot be held liable for unforeseen circumstances or situations
beyond our control.
If I decide to cancel
my application are the consular fees refundable?
- In most cases no. Embassies
do not refund consular fees after applications have been submitted
for processing. The US Passport Office also does not refund
application fees for application cancellations.
If I decide to cancel
my application are the service fees refundable?
- If your application has been
submitted to the embassy or US Passport Office a customer service
agent will make this determination. Please contact us.
What if I want to change
my order in the middle of processing my application for a visa?
- Most embassies will require
you to pay the difference between the processing fee you originally
paid and the rush fee if you need to expedite your order. Service
fees will also correspond to the type of processing selected.
If you decide to slow the processing of your application you
may not be able to without incurring the original fees paid.
Please contact us if you would like more information concerning
specific embassy policies.
Where do the tabs at
the top of this page take me?
The tabs indicate the section
of our website you are currently using.
- Home: Provides description of our various services, advantages
of using our service, promotions and specials. You can also
track your application and begin the online process here as
well.
- US Passport: Provides information, applications and detailed
instructions for those who need US passports.
- Travel Visa: Apply for visas to over 270 countries! Obtain
a new non-US passport or track the status of your online order.
- Online Forms: Download US passport applications. Track the
status of your online passport order.
- Customer Service: Provides you with contact information, an
emergency hotline and maps to our Arlington and Chicago locations.
- Travel Partners: Become an affiliate partner. Learn how your
company can immediately increase sales by offering online visa
and passport expediting services to your clients.
What does the bar in
the center of the page indicate?
The bar indicates which step
you are on in the online application process:
- Visa Check: Lets you know if a visa is required for your purpose
of visit.
- Visa Requirements: Lets you know what you will need to support
your application for a foreign entry visa.
- Visa Application: The application form required be completed
and submitted to the embassy of the country you are applying
for a visa to enter.
- Order Form: Provides us with information about you; contact
information, shipping instructions, processing instructions
and any comments or special requests that we need to be aware
of.
- Order Confirmation: Once you have completed the online ordering
process a confirmation page will appear on your screen. The
confirmation page indicates what you have ordered and reiterates
what you will need to send to us to complete your application.
The address to send your documents is located at the bottom
of the confirmation page. You are given a tracking number and
a user ID that you will use to track the status of your application
every step of the way!
Click on the buttons at the top of the page to get your Passport or Visa.
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